Online Exchange Policy

Don't love it?  We are happy to accept exchanges or issue store credit on purchases made within 14 days!  We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage. All items must have original tags in place.  Holiday merchandise, and items marked as FINAL SALE cannot be returned or exchanged.  No price adjustments for items previously purchased. Footwear must include the original box in its original condition, without postage labels attached.  Shoes returned without the original box or in a damaged shoebox will not be accepted.   All returns are to be shipped back, with original invoice, to Teak and Ivy, 311 Centre Street, Fernandina Beach, FL 32035.  Package must be postmarked within 14 days of the purchase date on the receipt. Customer is responsible for return shipping charges.  Email your exchange request to shopteakandivy@gmail.com.